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ExpressScripts Complaint - Price gouging
ExpressScripts Complaint

ExpressScripts Complaint

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Price gouging


I sent a prescription for a drug to ExpressScripts , which my BCBS policy partners with. The prescription was for a 1-month supply with 4 refills. I got charged $90. When I checked the ExpressScripts web site, it posts a $90 fee for a "90 day" supply of the drug. I called customer service and asked why I was charged a $90 fee for a 30-day supply. The woman I spoke with said they charge the same whether it's 30- or 90-day supply, and if I want a 90-day supply I need to have the doctor write "90-day supply" on the prescription so that they'll send me three months' of meds at a time. I asked her why ExpressScripts didn't just send me three months' worth since there were refills available. She said that's their policy, they only send one if the doctor only writes for one, but they still charge for three.


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